How To Use Bet365: Account Guide for Bet365 Mobile & Desktop

Written By:  Finn Huxley
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With Bet365 being one of the biggest, most reputable online betting sites around, we have been using them for many years. Launched at the turn of the new century, the operator made a huge impact with its massive sportsbook and features like live in-play betting and streaming.

Thanks to all the time that we have spent with this bookmaker, we have naturally faced some small bumps in the road, when problems like a Bet365 forgotten password have cropped up.

Using our vast experience we have compiled this comprehensive guide to using a Bet365 account. From changing odds and language preference to tapping into other features like goal alerts, here is everything you need to know.

What Languages and Currencies are Available with Bet365?

Bet365 holds operating licences in many regions, not just the UK and Ireland. Here is the impressive list of different languages that the Bet365 site can be displayed in.

Changing the Bet365 language will not alter the region setting of your account, and therefore it will not impact your account currency.

How Do You Change Language in Your Bet365 Account?

English of course may not be your first language, it may be Bet365 Spanish or Bet365 Greek that you want instead. Being able to switch the language that the site is displayed in, is important. To do that, you can simply log in to your Bet35 account and click on the Preferences link which is found under your Account icon. There are a total of 21 Bet365 languages to choose from, and the change is instant.

Change Language on the Bet365 App

Can You Change Currency On Bet365 and How?

Changing the currency of your Bet365 account is trickier than it is to switch languages. When you register an account as a new customer, you select the currency that you want to use. you can see a full list of available currencies for each country on the bet365 site.

That will generally be the main currency from your geographical location and the currency of your main source of funds. Also, only certain currencies will be available to you depending on your address.

Customers are not able to change currency by themselves. Don’t attempt to close your Bet365 account and then open a new one as it could complicate things, because of that previous profile having been linked to your original currency.

But there is a way to change your currency in use at Bet365. That will involve making contact with Bet365 customer support. Bet365 have good customer support which is available 24/7 through their live chat and this is where to go to make the change.

Your current Bet365 account will be closed, and reset to a new one with the new currency in place. All of your other account details will still be in place.

Change Currency on the Bet365 App

The process to change the currency of your Bet365 account through the app is the same as on a website. It is all done through customer support.

Available Bet365 Currency

Just like the wide range of language options, Bet365 accepts a variety of currencies.

How to Change the Time Zone at Bet365

Along with other changes to your account preferences, it is possible to shift your Time Zone. This setting is under the main Preferences link.

How to change how Bet365 Odds are displayed

Punters read odds differently, and Bet365 makes it easy to switch between the popular formats.

Turn on Live Bet Notifications on Bet365

It is worth turning on notifications for your Bet365 account so that you are less likely to miss an important event. This is another quick and easy account adjustment to make.

The type of notifications you can receive through this Bet365 feature is great. It can be a nudge when winning bets are settled, or an alert for when an Auto Cash Out rule has been met on the account.

Turn on Event Alert Notifications at Bet365

This is slightly different to receiving general account notifications from your Bet365 account, as this allows you to get updates on specific sports events of your choice.

If you have pre-existing alerts, you can manage them through the ‘My Alerts’ tab. Bet356 notifications can be received via their app, mobile site or main website. It is only available through the Chrome browser on computers, however, where you have to accept permissions to receive the notifications. In the Bet365 app ensure that you have Push notifications set up.

How to turn on Bet365 Goal alerts

Punters like to keep track of what is currently happening in a football match. That’s especially true when they have a vested betting interest in one. The Bet365 Goal Alerts feature can help a lot. As a user, you can select which matches you get the goal alert updates for.

You will now receive updates on your browser or mobile app of any goals scored in that fixture. Punters may use this to help with live in-play betting markets for that game. After a goal, it’s a good time to pounce on updated odds. The Bet365 goal alert tool is particularly useful if you have several matches going on at once and can’t track or watch them all.

You can also get other kinds of football notifications, including a red card, a penalty scored, a penalty missed, substitutions and a reminder that a game has kicked off.

Bet365 Issues with Password & Security Code Number

Let’s face it, we have all been there. A password has slipped our mind, or we have changed devices and lost track of login credentials. What do you do when you come across this issue as a Bet365 account holder? Here’s everything you need to know from our previous experience.

How to Change My Password or Security Code on Bet365?

You can initiate a password reset for your Bet365 account if you have forgotten what yours is. It’s the same sort of process you will have likely come across before at just about any other website.

Bet365 Forgot Password – Step-By-Step Reset

How to change your Bet365 Password

It’s good to update your passwords on all websites every few months. To make a password change to your Bet365 account here are the steps.

What is the Bet365 Card Security Number?

The Bet365 security code is one that you create when you first register an account. It is a four-digit PIN. Keep this PIN safe and never share it with anyone. You won’t find it in your account, so it’s a matter of remembering it or writing it down somewhere safe.

How To Make A Bet365 Security Number

When you register the account, after setting the new account login and password, on the same form, you will be prompted to create your Bet365 security number.

If you have misplaced this number, you will need to contact the Bet365 support team through their live chat. You will have to verify a lot of your other account information like name and last deposit amount for strict security purposes when trying to get a new one.

How to Use Bet365 Security Number

You use the Bet365 security number only when prompted. This is when making big account changes like address and currency or as verification after having been locked out of your account.

What is a Card Security Number in Bet365?

The Bet365 Card Security Number for your Bet365 Mastercard. This code is linked to that card, and you are not going to be able to make a deposit or withdrawal from the Bet365 MasterCard without it. It’s like using a CV2 code for a debit card.

What is Your Login Bet365 Security Number On Mobile?

You can create a passcode login on your Bet365 App, which is a quicker step than plugging in your username and password or risking storing login details on your device. The first time that you log in to the app you will be prompted to create a passcode.

Bet365 One-Time Passcode

When you set up your account through the Bet365 mobile app you will be asked to create a One Time Passcode. This OTP will be required when verifying the account. You can have the OTP sent to your mobile.

Alternative Bet365 Login Methods

You have to stick with an email address and password to login on the mobile site. However, a big advantage of the Bet365 app is that you can use biometric technology to secure the account. If your device has a Touch ID or Face ID, then you can apply it to the Bet365 app. Ensure that the feature is turned on and then open the Bet365 app. Enter login details and you will be asked if you wanted to use the biometric option for future logins.

Bet365 Strong Authentication

Another level of security to add to your Bet365 account is Strong Authentication. Go to My Account and find the link for the option, which is 2-Factor Authentication. Once it is set up every time you request a login, you will be sent a six-digit code to your SMS or email. You will need that plus the email and password to log in with.

Is Bet365 Down?

All websites hit a little downtime here and there. That could be for updates and maintenance, through to server problems. If you try and log in to your Bet365 account only to find things down, the page will likely show you why. In our experience, they inform punters ahead of time of expected maintenance downtime.

A server error is a different thing altogether and could mean that they have hit some problems. Can you do anything if you are having Bet365 site issues?

The following can be tried just in case it is a connectivity problem on your end.

How do you Zoom in on Bet365?

If you need to get a little closer to the text on the Bet365 website or app, perhaps to see the odds a little clearer, it is possible to zoom in. Depending on your browser, there may be a magnifying button in the address bar, or holding the Control or Command button while forward-scrolling a mouse may also zoom. But here are the quick keyboard operations for zooming in and out at Bet365.

Zoom Into the Bet365 App on iPhone

The Bet365 App doesn’t have a native zoom feature, but you can still use the iPhone’s zoom feature if it is turned on.

Zoom into the Bet365 App on the Android

This is an accessibility feature on the Android as well, which again just needs to be turned on.

How To Download The Bet365 App

The Bet365 app is great for mobile devices, offering a reliable, streamlined betting service. It is compatible with both Android and iOS.

Download Bet365 app for Android

Download Bet365 app for iOS

How to Access Bet365 Live Streaming

Access to the Bet365 streaming service comes from holding a funded account or placing a bet within the previous 24 hours of the stream you want to watch, starting. Accessing a live stream at Bet365 is very simple and the process is the same whether on their main site or the app.

A small selection of the sports available for live-streaming with bet365

Bet365 Live Stream Controls

Tap or click the button in the bottom corner with the four arrows to expand to a full-screen view. Bet365 live-streaming also has a couple of other great features. Their video wall amazingly lets punters watch multiple streams at once, which is great for tracking live in-play betting on several fixtures.

The Bet In-Stream feature allows you to see small links to current live markets from right within the stream.

How To Search Bet365

From our experience using a search tool on a betting site like Bet365 is super convenient. It allows you to quickly cut through the staggering amount of markets that they have available. At the top of the site, there is a magnifying glass icon that will give you a query box when clicked.

The more specific you are with your search query, the better the accuracy of the results. Enter Wrexham or Emma Raducanu to find their latest matches, or any markets that their search term appears in.

FAQ

What do I do if I get locked out of my Bet365 account?
Contact their customer support through live chat, with your Bet365 Security Number for verification.
What countries can you use Bet365?
Plenty of countries, look at the list above on this page to see where they operate.
Is Bet365 available in the USA?
Only in certain states like New Jersey, Colorado, Ohio, Iowa and Virginia.
What is Bet365 live-streaming?
Bet365 live-streaming is a free service of live sports streams.
Why can’t I find the Bet365 app?
If on Android, it’s not available in Google Play. Look on their site for a Bet365 apk download instead.